1. RESPONSIBLE FOR DATA PROCESSING 

LUSOCRAFTS®, Registered Trademark of WOND Consulting, Lda, with headquarters at Rua Alexandre Herculano, N 1, A-dos-Bispos, 2600-156 Vila Franca de Xira with tax identification number 517280019.

2. INFORMATION AND CONSENT 

In the scope of Law No. 58/2019, of August 8, 2019 (which ensures the implementation, in the national legal order, of Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter “GDPR”), the protection of individuals concerning the processing of personal data and the free movement of such data is ensured. 

Personal data is understood to include any information relating to a person, regardless of format (e.g., text, photograph, video), that can identify them directly or indirectly through one or more specific elements of their physical, psychological, economic, cultural, or social identity. 

By accepting this Privacy Policy, the user freely and informally consents to their personal data, provided on the https://lusocrafts.com/ website, being collected in a database under the responsibility of LUSOCRAFTS®, whose processing complies with the appropriate security measures for this purpose. 

This database only stores the data provided by users at the time of account registration, and is collected and processed automatically by LUSOCRAFTS® in accordance with the terms approved by the National Data Protection Commission.  

You will never be asked for information about your philosophical, political or religious beliefs or racial or ethnic origin, or any information about your private life. 

 LUSOCRAFTS® undertakes not to transfer data to third parties or transfer them outside the European Economic Area without the prior consent of its owners. 

3. PURPOSES OF PROCESSING PERSONAL DATA 

The personal data we process are only used for the following purposes: 

• Management and Execution of Purchase and Sale processes of products; 
• Order processing; 
• Communication with customers; 
• Processing requests for information; 
• Processing complaints; 
• Verification, maintenance, and development of statistical analysis activities; 
• Direct marketing communications (if you have consented to the processing of your personal data for this purpose); 
• Requesting feedback on purchased products; 
• Conducting satisfaction surveys. 

LUSOCRAFTS® guarantees the confidentiality of all data provided by its customers, using the most sophisticated techniques to collect and process this data securely, preventing its loss or manipulation. However, we inform you that, despite all precautions, collection over an open network allows the circulation of personal data without security conditions, representing a risk of being viewed or used by unauthorized third parties. 

The LUSOCRAFTS® website provides a chat for its users to contact us. Any personal data provided through this chat is used only for the requested purpose. 

4. DATA RETENTION PERIOD  

Whenever there is no specific legal obligation, the data will be stored and retained only for the minimum period necessary for the purposes that motivated their collection and processing. . After this period, the data will be deleted. 

5. TRANSFER OF DATA TO THIRD PARTIES 

To fulfil the purpose of this website, LUSOCRAFTS® transfers its personal data to other third-party entities, which process them for management and processing of payments. 

We emphasize that we only authorize access to entities that guarantee the security of our users’ data, adopting appropriate measures so that they comply with all their obligations regarding data protection.  

Links to other sites  

Our website may contain links to other websites that are not owned or controlled by us. We recommend that you pay attention when leaving our website and read the privacy policies of the website to which you were redirected. 

6. SECURITY MEASURES 

LUSOCRAFTS® uses strict security measures to guarantee the preservation of the personal data entrusted to it and minimize the risks to which it is exposed, preventing its manipulation, loss or unauthorized access. 

LUSOCRAFTS® guarantees that all data collected in the process of purchasing/ordering products are confidential. All data is entered into an SSL Server that encrypts and encodes it. You can verify that your browser is secure if the padlock symbol appears or if the address starts with https. 

LUSOCRAFTS® commits to: 

• To store your personal data in compliance with all legally required security measures, minimizing possible risks to which you may be exposed;   
• Ensure that the data are used exclusively for the purposes previously defined; 
• Ensure that the data are processed only by necessary employees, who are obliged to confidentiality and secrecy. If it is necessary to disclose this data to third parties, they are required to respect the duty of confidentiality, as provided in this document. 

 7.COMMERCIAL AND PROMOTIONAL COMMUNICATIONS 

One of the purposes of processing the personal data provided by users is to send electronic, commercial, and/or promotional communications, addressed exclusively to users who have authorized them, through subscribing to our newsletter. 

If you wish to stop receiving these communications, just select the “Unsubscribe” option. 

8.EXERCISING THE RIGHTS OF THE DATA SUBJECTS AND HOW TO EXERCISE THEM 

In accordance with the provisions of Law no. 58/2019 and the GDPR, users may exercise their rights of access, rectification, deletion, limitation, opposition and portability at any time by sending a request to the following e-mail address info@lusocrafts.comproviding their identification. 

The data subject has the right to: 

• Be informed about the processing of their personal data, including the contact details of the data controller, the purposes of the processing, the retention period, the data subject’s rights, and the possibility of lodging a complaint with the supervisory authority; 
• Access their personal data, obtain a copy of it in an exportable format, and know where they are stored and how they are processed; 
• Correct, update, or delete outdated, incorrect, or incomplete data; 
• Block or restrict the processing of their personal data; 
• Request the permanent removal of their personal data, except when there is a legal obligation preventing it; 
• Request the portability of their personal data to another organization. 

 

This Privacy Policy was last updated on March 18, 2024.